Unlocking Downtown: Greenville uses Nwave for Parking Innovation

Discover how the City of Greenville is revolutionizing downtown parking using Nwave’s car counting system. Residents can say goodbye to the frustration of hunting for parking spaces and hello to real-time availability updates that will guide them straight to an open spot.

The City of Greenville, South Carolina, is the cultural and entertainment center for the upstate, including an award winning downtown, a major performing arts center, a 17,000 seat arena, a 340,000-square-foot convention and exhibition center, nationally recognized museum collections, and 39 parks, playgrounds and recreation centers.

Before implementing Nwave’s Car Counting system, the City of Greenville faced several parking-related challenges.

Drivers frequently arrived at a specific garage only to discover that no parking spaces were available, resulting in lost time, traffic congestion, and increased greenhouse gas emissions. The city needed a cost-effective solution that required minimal infrastructure changes and could operate independently of their IT network. Additionally, the system had to be flexible enough to accommodate the city’s contracted parking commitments with hotels, businesses, and the general public.

The city had a gated payment solution in place, but it was focused on payments rather than counting, and it had its shortcomings. For instance, during public events, gate openings would disrupt accurate counts, necessitating manual recounts. The new system needed to provide continuous counting, even with gates open, and eliminate false detection events associated with foot traffic when the gates were lifted.

Driver Dashboard

Nwave’s system provides drivers with real-time parking availability information through a user-friendly dashboard. Updated every 30 seconds, this dashboard features an intuitive “traffic light” indicator for each garage, helping drivers find available parking spaces and navigate with ease. It even links to Google Maps for added convenience, and it’s accessible on both desktop and mobile devices.

Nwave in Action

The City of Greenville has enthusiastically embraced this new parking solution, showcasing it in local news and on social media platforms. With Nwave’s Wireless Parking Garage System, Greenville is paving the way for a more efficient and user-friendly downtown parking experience.

Nwave’s Car Counting system proved to be the ideal solution for the City of Greenville.

  1. Quick and Easy Installation: The system was easy to install, keeping upfront costs low.
  2. High Accuracy: With over 99% vehicle detection accuracy, the system minimized errors and provided reliable data.
  3. Real-Time and Configurable: The system allowed the city’s staff to make real-time adjustments to accommodate varying contracted commitments.
  4. Separate from IT Network: Operating on 4G internet, the system remained independent of the city’s IT network.
  5. Direction Reversal: The system could quickly adapt to lane direction reversals during events, ensuring accurate counts.
  6. No False Detection: Nwave sensors were not triggered by foot traffic, eliminating false detection events.

Nwave Dashboard Analytics

For city administrators, Nwave’s Dashboard Analytics offers a wealth of information, including:

  • Current occupancy and utilization
  • Historical data for occupancy and unitization
  • Utilization heatmaps
  • In/Out statistics

Historical parking data is available for customizable time periods, allowing the city to make informed decisions about parking management.

Historical parking data is available for customizable time periods, allowing the city to make informed decisions about parking management.

Nwave’s Car Counting system has transformed parking management in the City of Greenville.

By providing accurate, real-time information to drivers and comprehensive data to city administrators, this innovative solution has enhanced the overall parking experience, reduced congestion, and improved air quality. As urban centers continue to grow, smart parking solutions like Nwave’s offer a glimpse into the future of efficient and sustainable city living.