Before implementing Nwave’s Car Counting system, the City of Greenville faced several parking-related challenges.
Drivers frequently arrived at a specific garage only to discover that no parking spaces were available, resulting in lost time, traffic congestion, and increased greenhouse gas emissions. The city needed a cost-effective solution that required minimal infrastructure changes and could operate independently of their IT network. Additionally, the system had to be flexible enough to accommodate the city’s contracted parking commitments with hotels, businesses, and the general public.
The city had a gated payment solution in place, but it was focused on payments rather than counting, and it had its shortcomings. For instance, during public events, gate openings would disrupt accurate counts, necessitating manual recounts. The new system needed to provide continuous counting, even with gates open, and eliminate false detection events associated with foot traffic when the gates were lifted.
Nwave’s system provides drivers with real-time parking availability information through a user-friendly dashboard. Updated every 30 seconds, this dashboard features an intuitive “traffic light” indicator for each garage, helping drivers find available parking spaces and navigate with ease. It even links to Google Maps for added convenience, and it’s accessible on both desktop and mobile devices.