How long will it take before the sensors need to be replaced?
The sensors consume very little power and boast extremely robust mechanical design. It may take up to 10 years before batteries will need replacement.
How much does the maintenance cost?
The entire system is managed through Nwave’s cloud app, whose upkeep is our responsibility and is free for our customers.
Do I need a dedicated specialist in my organization to maintain the system?
The cloud back-end application is maintained by Nwave, and there is no need for a specialist on the client’s side to perform any kind of maintenance work.
How are client payment details made safe?
Nwave does not hold or process credit card details nor we access personal customer data. We manage parking sessions start and end time via tokenized user data leaving the financial and personal data processing to mobile payment application. Having said that our data network uses AES 256 VPN encryption and TLS/HTTPS connection.
Does Nwave backup all data?
Yes, we back up all parking data of our customers via managed backup service of leading private cloud infrastructure provider.
Are the parking data secure?
As our network deals with electronic payments and other user data, data security is of paramount importance. Thus, we developed a system which is fully compliant with NSA regulations, uses advanced data encryption and secured server connection. You can find out more about Nwave’s network security on our Software page.
How does Nwave solution support mobile payments?
Real-time parking availability data motivates customers to use mobile applications over cash and coins payments. On top of that Nwave’s secure driver identification technology brings cutting edge one click parking experience – customers don’t need to search and enter parking area codes, the session does start with one tap and ends automatically when the vehicle
How is mobile integration implemented? What are the costs?
The integration is implemented through ready-to-use open source software modules from Nwave’s SDK and RESTful cloud APIs. It comes at no extra cost.
What mobile apps has Nwave already integrated with?
Nwave’s vehicle detection system has been integrated with such popular solutions as Parkopedia, ParkHub, AppyParking, Japa, Rover.
Does Nwave have a driver mobile app?
Nwave does not have an app, and the reason for it is quite simple – there are dozens of good parking apps that have millions of users. Nwave is a global technology provider while many apps have region-specific features and local requirements. Some users might be frustrated by the fact that they need to download